Quality deviations
One of the reasons that companies approach us is that they have to cope with quality deviations. If the quality varies, this results in internal and/or external customer complaints and companies spend a lot of time reworking and solving the quality issues. This is unnecessarily expensive.
Often quality deviations can be traced back to errors caused by human actions as a result of different working methods. By standardizing tasks to an agreed best practice and then using the 4 steps of Job Instruction to train all employees, the number of quality anomalies will decrease significantly.
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